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Selvi Silver Palace, established in 2014, brings together timeless silver craftsmanship and contemporary style. We offer a carefully curated collection of silver jewellery designed for everyday elegance, special occasions, and traditional celebrations. From beautifully crafted bracelets, earrings, and necklaces to distinctive silver creations, every piece reflects our commitment to quality, design, and value.
Please read the following terms carefully before using our website, purchasing jewellery, submitting an enquiry, requesting a quotation or using any service provided by Selvi Silver Palace.
These Terms & Conditions explain the general rules applicable to your use of the Selvi Silver Palace website, products, enquiries, quotations, orders, payments, deliveries and customer services. By using our website or placing an order, you acknowledge that you have read and understood these terms.
The Selvi Silver Palace website is provided to help customers explore our jewellery collections, learn about our services, submit enquiries, request quotations and purchase products where online purchasing is available. Users must use the website only for lawful and legitimate purposes.
Customers must not attempt to misuse, damage, interfere with, copy, reproduce or gain unauthorised access to any part of the website, its content, forms, systems or services.
All website content including photographs, jewellery images, graphics, logos, text, descriptions, layouts, designs, branding elements and other materials are provided for Selvi Silver Palace business and customer information purposes.
Website content should not be copied, reproduced, modified, published, distributed or commercially reused without prior written permission from Selvi Silver Palace.
We make reasonable efforts to ensure that jewellery names, descriptions, photographs, specifications, sizes and other product information displayed on the website are accurate and useful to customers.
Minor differences in colour, appearance, finish, texture, dimensions or visual presentation may occur because of photography, lighting, screen settings, manufacturing processes and the individual nature of jewellery.
Jewellery specifications such as silver purity, product weight, size, design, stones, finishing, making charges and other applicable details may vary from one product to another.
Where applicable, the final product details and applicable charges will be confirmed by Selvi Silver Palace before the order is completed. Customers are encouraged to review the confirmed product details before making payment.
Jewellery prices may change based on silver market rates, product weight, purity, making charges, workmanship, design complexity, taxes, packaging, delivery charges and other applicable costs.
Any price displayed on the website may be subject to change without prior notice. The final price applicable to a confirmed order will be communicated by Selvi Silver Palace before purchase.
Customers may submit enquiry or quotation forms through the website by providing accurate information. A quotation request does not automatically constitute an order or guarantee product availability.
Our team may contact the customer to understand the requirement, confirm product specifications, quantity, design, budget, delivery requirements and other details before providing a quotation.
All orders are subject to product availability and confirmation by Selvi Silver Palace. An enquiry, cart selection or quotation request does not by itself guarantee availability.
We reserve the right to communicate with customers regarding availability, product specifications, pricing or other information before confirming an order.
Customers are responsible for completing payments through the payment methods made available or communicated by Selvi Silver Palace.
Orders may be processed only after the required payment or payment confirmation has been received. Customers should verify the order amount and payment details before completing a transaction.
Custom-made, personalised, engraved or specially requested jewellery may require additional time for design, production, approval and delivery.
Because customised jewellery is prepared according to individual customer requirements, cancellation, modification, return or exchange conditions may differ from standard products. Applicable conditions will be communicated before confirmation.
Selvi Silver Palace may accept requirements from individual customers, bulk buyers and resellers. Bulk orders may have different pricing, quantities, production timelines, payment requirements and delivery arrangements.
Customers requesting bulk quantities should contact our team for product availability and a customised quotation before placing an order.
Delivery timelines may vary depending on product availability, order confirmation, customisation, payment processing, destination and courier operations.
While we make reasonable efforts to process and dispatch orders within the communicated timeframe, delays caused by courier services, weather, transportation problems, natural events or other circumstances outside our reasonable control may occur.
Returns and exchanges are subject to the applicable product and order conditions of Selvi Silver Palace. Customers should contact us as soon as possible if there is an issue with a received order.
Products must meet the applicable return or exchange requirements. Customised, personalised, engraved or specially prepared jewellery may have separate conditions.
Information submitted through our website may include customer name, email address, phone number, delivery details, enquiry information and other information necessary to respond to customer requests or process orders.
Such information may be used for legitimate business purposes including enquiries, quotations, order processing, customer communication, delivery and after-sales support.
Customers are responsible for providing accurate information when submitting forms, requesting quotations or placing orders. This includes name, phone number, email address, delivery address, product selection, quantity, size and other required information.
Customers should carefully review the information provided before confirming an order or payment.
Selvi Silver Palace may update, modify or revise these Terms & Conditions from time to time to reflect changes in our products, services, pricing, website features or business practices.
Updated terms will be published on this website. Customers are encouraged to review this page periodically for the latest information.
If you have questions about our jewellery, prices, orders, quotations, delivery, returns or these Terms & Conditions, please contact our team.
No.264, A, Main Rd, Malappuram,
Valliyur, Vadakkuvalliyur,
Tamil Nadu 627117,
India
Monday - Sunday
10.00 AM - 09.30 PM
For clarification regarding a product, quotation, payment, delivery, return, exchange or any other service, please contact Selvi Silver Palace before completing your purchase. Our team will be happy to assist you with the information required for your jewellery purchase.
